Shipping and Delivery Policy

At megabaskets, operated by astralis echo info tech private limited (“we,” “us,” “our”), our mission is to deliver fashion with purpose and polish. We view style as a reflection of personal choices - fluid, evolving, and entirely users (“you” or “your”) own. Once an order is placed, you agree to our delivery terms, ensuring that every experience is thoughtfully managed. Each parcel is prepared with care to reflect the quality and elegance you expect. Whether it’s your first purchase or your fiftieth, our commitment is always the same: delivering style with care, speed, and integrity. 

Delivery That Reaches You    
proud to bring fashion to doorsteps across every region of India, from buzzing cities to quieter lanes. As our network grows, we continue expanding our reach to include more destinations every day. At the moment, we do not offer shipping beyond India—but stay tuned, as that may change. Updates regarding new locations will always be shared transparently. Our aim remains unchanged: bringing exceptional clothing collections to wardrobes across the country. 

Dispatch Timelines & Elegant Wrapping    
your order is confirmed, we typically dispatch it within 1–2 business days. Each product is carefully packed to protect its structure, silhouette, and surface during transit. Please note that orders are not processed on weekends or public holidays. As soon as your package is on its way, you’ll receive an email with the shipping details. In rare cases where verification is needed, dispatch may take slightly longer. Our support team is always available should you need help or clarification. 

Delivery Timeframes & Commitments    
Shipping timelines vary depending on your location, with most orders arriving within 3 to 8 business days. We work with logistics partners known for consistency and speed. However, unforeseen circumstances can occasionally lead to delays. In such events, we’ll notify you with updates and guide you with alternatives if necessary. Our goal is to keep you informed throughout—because transparency is just as important as timely delivery. 

If Delivery Can’t Be Completed    
If a delivery attempt isn’t successful, our courier partner will try up to two additional times. If all attempts fail, the package will be sent back to our warehouse. You may choose to have it shipped again, though extra shipping charges may apply. To avoid this, we recommend having someone available to receive the parcel at your given address. If there’s a need to update delivery information, contact our team at the earliest—we’ll assist you every step of the way. 

Handling Loss or Transit Damage    
If your parcel arrives with visible damage, please inform us within 48 hours and share clear images to help us verify the issue. Based on the evaluation, we’ll either arrange a replacement or process a refund. In rare cases of lost shipments, we work directly with our delivery partners to resolve the situation swiftly. While every order is packed with precision, we’re always ready to assist if things go off course. Your peace of mind is part of what we deliver. 

Special Handling for Delicate Pieces    
Select items crafted with intricate fabrics, or luxury finishes are handled with extra care. Any special handling or delivery details will be clearly mentioned on the respective product pages, so you’re always informed beforehand. Our dispatch team uses additional protective layering to ensure premium pieces arrive in impeccable condition. If you have questions about such deliveries, our team is happy to walk you through the process with confidence and clarity. 

Help is Just a Message Away    
We’re just an email away at astralisechoinfotechpvtltd8@gmail.com. Our support team is always ready with answers and assistance. Every order is more than a package - it’s a promise of quality, precision, and attention to detail. We’re here to ensure your shopping experience stays smooth, stylish, and satisfying from dispatch to doorstep.